Data Protection & Privacy

1. An overview of data protection

General

The following gives a simple overview of what happens to your personal information when you visit our website. Personal information is any data with which you could be personally identified. Detailed information on the subject of data protection can be found in our privacy policy found below.

Data collection on our website

Who is responsible for the data collection on this website?
The data collected on this website are processed by the website operator. The operator's contact details can be found in the website's required legal notice.

How do we collect your data?

Some data are collected when you provide it to us. This could, for example, be data you enter on a contact form.
Other data are collected automatically by our IT systems when you visit the website. These data are primarily technical data such as the browser and operating system you are using or when you accessed the page. These data are collected automatically as soon as you enter our website.

What do we use your data for?

Part of the data is collected to ensure the proper functioning of the website. Other data can be used to analyze how visitors use the site.

What rights do you have regarding your data?

You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge. You also have the right to request that it be corrected, blocked, or deleted. You can contact us at any time using the address given in the legal notice if you have further questions about the issue of privacy and data protection. You may also, of course, file a complaint with the competent regulatory authorities.

Analytics and third-party tools

When visiting our website, statistical analyses may be made of your surfing behavior. This happens primarily using cookies and analytics. The analysis of your surfing behavior is usually anonymous, i.e. we will not be able to identify you from this data. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found in the following privacy policy.
You can object to this analysis. We will inform you below about how to exercise your options in this regard.

Privacy Settings for our Website

2. General information and mandatory information

Data protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the statutory data protection regulations and this privacy policy.
If you use this website, various pieces of personal data will be collected. Personal information is any data with which you could be personally identified. This privacy policy explains what information we collect and what we use it for. It also explains how and for what purpose this happens.
Please note that data transmitted via the internet (e.g. via email communication) may be subject to security breaches. Complete protection of your data from thirdparty access is not possible.

Notice concerning the party responsible for this website

The party responsible for processing data on this website is:

DroneMasters GmbH
Straßburger Str. 55
10405 Berlin
Germany

Telephone: +49 30 46999 - 0160
Email: Email address obfuscated. Please activate Javascript.

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (names, email addresses, etc.).

Revocation of your consent to the processing of your data

Many data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

Right to file complaints with regulatory authorities

If there has been a breach of data protection legislation, the person affected may file a complaint with the competent regulatory authorities. The competent regulatory authority for matters related to data protection legislation is the data protection officer of the German state in which our company is headquartered. A list of data protection officers and their contact details can be found at the following link:
https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser's address line when it changes from "http://" to "https://" and the lock icon is displayed in your browser's address bar.
If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.

Information, blocking, deletion

As permitted by law, you have the right to be provided at any time with information free of charge about any of your personal data that is stored as well as its origin, the recipient and the purpose for which it has been processed. You also have the right to have this data corrected, blocked or deleted. You can contact us at any time using the address given in our legal notice if you have further questions on the topic of personal data.

3. Data collection on our website

Cookies

Some of our web pages use cookies. Cookies do not harm your com-puter and do not contain any viruses. Cookies help make our website more userfriendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved by your browser.
Most of the cookies we use are socalled "session cookies." They are automatically deleted after your visit. Other cookies remain in your device's memory until you delete them. These cookies make it possible to recognize your browser when you next visit the site.
You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.
Cookies which are necessary to allow electronic communications or to provide certain functions you wish to use (such as the shopping cart) are stored pursuant to Art. 6 paragraph 1, letter f of DSGVO. The website operator has a legitimate interest in the storage of cookies to ensure an optimized service provided free of technical errors. If other cookies (such as those used to analyze your surfing behavior) are also stored, they will be treated separately in this privacy policy.

Server log files

The website provider automatically collects and stores information that your browser automatically transmits to us in "server log files". These are:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address

These data will not be combined with data from other sources.
The basis for data processing is Art. 6 (1) (f) DSGVO, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.

System-Log

The content management system with which this website is operated automatically creates entries in our database that log certain events (e.g. errors or submitting a form).
These are:

  • browser type and browser version
  • operating system used
  • URL of the page that triggered the event
  • Type and time of the event
  • IP address (anonymized)

The logging of these events helps us to quickly analyze the cause in the event of abuse or errors.

The IP address in the system log is stored anonymously. Specifically, the last octet of the IP address is truncated and not saved. This means that no assignment to a specific person is possible.

The entries in the system log are automatically deleted after 14 days.

If there is suspicion of misuse of our website, we reserve the right to temporarily activate the storage of the complete IP address in order to analyse any attempts to misuse by a certain IP address in order to prevent this.
As soon as the misuse is prevented, the log entries will be deleted by us.

Contact form

Should you send us questions via the contact form, we will collect the data entered on the form, including the contact details you provide, to answer your question and any followup questions. We do not share this information without your permission.
We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1)(a) DSGVO. You may revoke your consent at any time. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.
We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this provision.

4. Social media

Facebook plugins (Like & Share buttons)

On our pages we use a privacy-friendly way of sharing content from our website on Facebook (provider Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA).
Unlike plugins provided by Facebook, simply visiting our website does not establish a direct connection between your browser and the Facebook server. Only after you click on the appropriate Share feature on our website does a Share feature provided by Facebook open. Facebook receives the information that you have visited our site with your IP address. If you use the Share feature of Facebook while logged into your Facebook account, you can link the content of our pages on your Facebook profile.
This allows Facebook to associate visits to our site with your user account. Please note that, as the operator of this site, we have no knowledge of the content of the data transmitted to Facebook or of how Facebook uses these data. For more information, please see Facebook's privacy policy at https://de-de.facebook.com/policy.php.
If you do not want Facebook to associate your visit to our site with your Facebook account, please log out of your Facebook account.

Twitter plugin

On our pages we use a privacy-friendly way to share content from our website on Twitter (provider Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA).
In contrast to plugins provided by Twitter, simply visiting our website does not establish a direct connection between your browser and the Twitter server. Only after clicking on the corresponding share function on our website does a share function provided by Twitter open.
In doing so, data will also be transferred to Twitter. We would like to point out that, as the provider of these pages, we have no knowledge of the content of the data transmitted or how it will be used by Twitter. For more information on Twitter's privacy policy, please go to https://twitter.com/privacy.
Your privacy preferences with Twitter can be modified in your account settings at https://twitter.com/account/settings.

YouTube

Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited.

If you're logged in to your YouTube account, YouTube can associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.

YouTube is used to help make our website appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

Further information about handling user data, can be found in the data protection declaration of YouTube under https://www.google.de/intl/de/policies/privacy.

Vimeo

Our website uses plugins from Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA..

If you visit one of our pages featuring a Vimeo plugin, a connection to the Vimeo servers is established. Here the Vimeo server is informed about which of our pages you have visited.

If you're logged in to your Vimeo account, Vimeo can associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your Vimeo account.

Vimeo is used to help make our website appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

Further information about handling user data, can be found in the data protection declaration of Vimeo under https://vimeo.com/privacy.

5. Analytics and advertising

Matomo (formerly Piwik)

This website uses the open source web analytics service Matomo. Matomo uses so-called "cookies". These are text files that are stored on your computer and that allow an analysis of the use of the website by you. For this purpose, the information generated by the cookie about the use of this website is stored on our server. The IP address is anonymized before it is stored.
Matomo cookies remain on your device until you delete them.
The storage of Matomo cookies is based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.
The information generated by the cookies about your use of this website will not be disclosed to third parties. You can prevent these cookies being stored by selecting the appropriate settings in your browser. However, we wish to point out that doing so may mean you will not be able to enjoy the full functionality of this website.
If you do not agree with the storage and use of your data, you can disable this feature here. In this case, an opt-out cookie will be stored in your browser to prevent Matomo from storing your usage data. If you delete your cookies, this will mean that the opt-out cookie will also be deleted. You will then need to reactivate it when you return to our site if you wish your activity not to be tracked.

6. Newsletter

Newsletter data

If you would like to subscribe to our newsletter, we need an e-mail address from you and information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter.

In order to address you personally, we also record your salutation as well as your first name and surname.

Further data will not be collected or only on a voluntary basis.

We use the so-called double opt-in procedure to ensure that newsletters are sent out in agreement. In the course of this, the potential recipient can be included in a distribution list. Subsequently, the user receives the opportunity to confirm the registration in a legally secure manner by means of a confirmation e-mail. The address is only actively included in the distribution list if it is confirmed.

We use these data exclusively for the dispatch of the requested information and offers.

Newsletter2Go and CleverReach is used as newsletter software. Your data will be transmitted to Newsletter2Go GmbH and/or CleverReach GmbH & Co. KG. Newsletter2Go and CleverReach are prohibited from selling your data and using it for purposes other than sending newsletters. Newsletter2Go and CleverReach are german certified providers selected in accordance with the requirements of the Basic Data Protection Ordinance and the Federal Data Protection Act.

Further information can be found here:
https://www.newsletter2go.de/informationen-newsletter-empfaenger/
https://www.cleverreach.com/de/funktionen/datenschutz-sicherheit/

You can revoke your consent to the storage of the data, the e-mail address and their use for sending the newsletter at any time, for example via the "Unsubscribe" link in the newsletter.

For this reason, we ask you to inform yourself about our data protection measures at regular intervals by inspecting our data protection declaration.

7. Event Management

Eventbrite

For events we collect registration data via the external service provider Eventbrite (Eventbrite, Inc., Delaware, 155 5th Street, Floor 7, San Francisco, CA 94103, USA)
Eventbrite has a comprehensive data protection program that you can find out about here:
https://www.eventbrite.de/security
https://eventbrite.de/privacypolicy

8. Customer Relationship Management

MOCO

Based on our legitimate interests (efficient and fast processing of user enquiries), we use the CRM system "MOCO" from Hundertzehn GmbH, Aeschstrasse 131F, 8123 Ebmatingen, Switzerland. For this purpose, we have concluded a contract with MOCO with standardised contractual clauses in which MOCO undertakes to process user data only in accordance with our instructions and to comply with the EU data protection standards. MOCO guarantees to comply with the European data protection law (https://www.mocoapp.com/unternehmen/datenschutz).

9. Online meetings, conference calls and webinars

Zoom

Purpose of the processing

We use "Zoom" to conduct telephone conferences, online meetings, video conferences, and/or webinars (after this: "Online Meetings"). "Zoom" is a service of Zoom Video Communications, Inc., which is based in the USA.

Responsible for data processing, which is directly related to the execution of "online meetings", is the DroneMasters Boost GmbH.

Note: If you visit the Website of "Zoom", the provider of "Zoom" is responsible for data processing. However, visiting the website is only necessary to download the software for the use of "Zoom".

You can also use "Zoom" if you enter the respective meeting ID and, if necessary, additional access data for the meeting directly in the "Zoom" app.

If you do not want to or cannot use the "Zoom" app, the basic functions can also be used via a browser version, which you can also find on the "Zoom" website.

What data is processed?

When using "Zoom", different types of data are processed. The extent of the data also depends on the data you provide before or during participation in an "online meeting".

The following personal data are subject to processing:

User information: First name, last name, phone (optional), e-mail address, password (if "Single-Sign-On" is not used), profile picture (optional),  department (optional)
Meeting metadata: Topic, description (optional), participant IP addresses, device/hardware information

For recordings (optional): MP4 file of all video, audio and presentation recordings, M4A file of all audio recordings, a text file of online meeting chat.

When dialing in with the telephone: information on incoming and outgoing telephone number, country name, start and end time. If necessary, further connection data such as the IP address of the device can be saved.

Text, audio, and video data: You may have the opportunity to use the chat, question, or survey functions in an "online meeting". To this extent, the text entries you make are processed to display and, if necessary, log them in the "online meeting". To enable the display of video and the playback of audio, the data from the microphone of your terminal device and from any video camera of the terminal device will be processed for the duration of the meeting. You can switch off or mute the camera or microphone yourself at any time using the "Zoom" applications.

To participate in an "online meeting" or to enter the "meeting room", you must at least provide information about your name.

Scope of processing

We use "zoom" to conduct "online meetings". If we want to record "online meetings", we will inform you in advance in a transparent manner and - if necessary - ask for your consent. The fact of the recording will also be displayed in the "Zoom" app.

If necessary, to log the results of an online meeting, we will log the chat content. However, this will usually not be the case.

In the case of webinars, we can also process the questions asked by webinar participants for recording and follow-up of webinars.

If you are registered as a user at "Zoom", reports on "online meetings" (meeting metadata, telephone dial-up data, questions and answers in webinars, survey function in webinars) can be stored for up to one month at "Zoom".

The possibility of software-based "attention monitoring" ("attention tracking") in "online meeting" tools such as "zoom" is deactivated.

Automated decision-making within the meaning of Art. 22 DSGVO is not used.

Legal basis of the data processing

As far as personal data of employees of the DroneMasters Boost GmbH are processed, § 26 BDSG is the legal basis of the data processing. If, in connection with the use of "Zoom", personal data is not required for the establishment, execution or termination of the employment relationship, but is a fundamental component in the use of "Zoom", Art. 6 para. 1 lit. f) DSGVO is the legal basis for data processing. In these cases, we are interested in the effective conduct of "online meetings".
Furthermore, the legal basis for data processing when conducting "online meetings" is Art. 6 para. 1 lit. b) DSGVO, insofar as the meetings are held within the framework of contractual relationships.  If no contractual relationship exists, the legal basis is Art. 6 para. 1 lit. f) DSGVO. Here too, we are interested in the effective implementation of "online meetings".

Receiver/transfer of data

Personal data processed in connection with participation in "online meetings" are generally not passed on to third parties, unless it is specifically intended to be passed on. Please note that contents from "online meetings" as well as personal meetings are often used to communicate information with customers, interested parties, or third parties and are therefore intended to be passed on.
Other recipients: The provider of "Zoom" necessarily obtains knowledge of the data mentioned above to the extent that this is provided for in our contract processing agreement with "Zoom".

Data processing outside the European Union

"Zoom" is a service provided by a provider from the USA. Processing of personal data, therefore, also takes place in a third country. We have concluded an order processing contract with the provider of "Zoom," which meets the requirements of Art. 28 DSGVO.
An adequate level of data protection is guaranteed on the one hand by the "Privacy Shield" certification of Zoom Video Communications, Inc. and, on the other hand, by the conclusion of the so-called EU standard contract clauses.

10. eCommerce and payment service providers

Processing of data (customer and contract data)

We collect, process and use personal data only to the extent necessary for the establishment, content organization or change of the legal relationship (data inventory). These actions are taken on the basis of Art. 6 Sect. 1 lit. b GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual actions. We collect, process and use personal data concerning the use of this website (usage data) only to the extent that this is necessary to make it possible for users to utilize the services and to bill for them.

The collected customer data shall be eradicated upon completion of the order or the termination of the business relationship. This shall be without prejudice to any statutory retention mandates.

Data transfer upon closing of contracts for online stores, retailers and the shipment of merchandise

We share personal data with third parties only if this is necessary in conjunction with the handling of the contract; for instance, with companies entrusted with the shipment of goods or the financial institution tasked with the processing of payments. Any further transfer of data shall not occur or shall only occur if you have expressly consented to the transfer. Any sharing of your data with third parties in the absence of your express consent, for instance for advertising purposes, shall not occur.

The basis for the processing of data is Art. 6 Sect. 1 lit. b GDPR, which permits the processing of data for the fulfilment of a contract or for pre-contractual actions.

Data transfer upon closing of contracts for services and digital content

We share personal data with third parties only if this is necessary in conjunction with the handling of the contract; for instance, with the financial institution tasked with the processing of payments.

Any further transfer of data shall not occur or shall only occur if you have expressly consented to the transfer. Any sharing of your data with third parties in the absence of your express consent, for instance for advertising purposes, shall not occur.

The basis for the processing of data is Art. 6 Sect. 1 lit. b GDPR, which permits the processing of data for the fulfilment of a contract or for pre-contractual actions.

PayPal

We offer payment via PayPal on this website. The provider of this payment processing service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter referred to as “PayPal”).

If you choose payment via PayPal, we will share the payment information you enter with PayPal.

The legal basis for the sharing of your data with PayPal is Art. 6 Sect. 1 lit. a GDPR (consent) as well as Art. 6 Sect. 1 lit. b GDPR (processing for the fulfilment of a contract). You have the option to at any time revoke your consent to the processing of your data. Such a revocation shall not have any impact on the effectiveness of data processing transactions that occurred in the past.

Changes of this privacy statement

We will revise this privacy policy in the event of changes in data processing or other occasions that make such changes necessary. You will always find the current version on this website.

In case of doubt, the German version of the privacy policy applies.

Updated: 26 October 2020